Privacy Policy

Effective date: January 1, 2020

Careerline Education (“us”, “we”, or “our”) operates the Careerline Education mobile application (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

• Service

Service is the Careerline Education mobile application operated by Careerline Education.

• Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

• Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Cookies

Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Cookies and Usage Data

Usage Data

When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data (“Usage Data”).

Facebook Data

When you connect your Facebook account to our Service, we may collect certain information from Facebook to facilitate integrations, lead management, and analytics. This may include:

• Facebook Page information and metadata
• Lead form submissions from your Facebook Pages
• Business Manager account information
• Page insights and engagement data
• Facebook user profile information (name, email, profile picture)

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data

Careerline Education uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues

Facebook-Specific Uses:

• To retrieve and manage leads from your Facebook Pages
• To analyze Facebook Ads performance and optimize campaigns
• To provide lead management and CRM services
• To sync Facebook lead data with your CRM or internal systems
• To generate reports on Facebook marketing performance
• To facilitate communication between you and your potential customers

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside and choose to provide information to us, please note that we transfer the data, including Personal Data, to and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Careerline Education will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Careerline Education may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Careerline Education
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Facebook Data Sharing:

• Lead data may be transferred to your specified CRM or database systems
• We do not share Facebook data with unauthorized third parties
• All Facebook data handling complies with Meta’s Platform Terms and Policies
• Data sharing is limited to the specific business purposes you have authorized

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Facebook Data Retention:

• Facebook lead data is retained according to your business needs and Meta’s policies
• You can request deletion of Facebook data at any time
• We comply with Facebook’s data deletion requirements and timelines
• Lead data may be retained for up to 7 years for business and legal compliance purposes

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Your Rights

• Access: Request a copy of the personal data we hold about you
• Rectify: Request that we correct any inaccurate or incomplete data
• Erase: Request that we delete your data when it is no longer needed
• Object: Object to the processing of your data in certain circumstances
• Withdraw Consent: Withdraw your consent to the processing of your data at any time

Facebook Data Rights:

• You can disconnect your Facebook account from our Service at any time
• You can modify Facebook permissions granted to our application
• You can request deletion of Facebook data through our support channels

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Facebook Platform Compliance

Our use of Facebook data is subject to Facebook’s Platform Terms and Data Policy. We are committed to:

• Using Facebook data only for authorized business purposes
• Implementing appropriate security measures for Facebook data
• Complying with Facebook’s data retention and deletion policies
• Respecting user privacy rights regarding Facebook data
• Maintaining transparency about our use of Facebook platform features

Facebook Platform Permissions:

• public_profile: To identify connected users
• email: To communicate with users about their leads
• leads_retrieval: To access lead form submissions
• pages_show_list: To display your Facebook Pages
• ads_management: To manage your advertising campaigns
• business_management: To access Business Manager assets

User Control:

• Revoke permissions at any time through Facebook settings
• Request data deletion through our support channels

Contact Us

If you have any questions about this Privacy Policy, please contact us:

admin@careerline.org

For Facebook-specific data inquiries, please use the subject line “Facebook Data Privacy Request” in your email.